Website terms

About these terms

These terms apply when you use this website. By using it, you agree to them. If you have any questions, email info@solarhavenenergy.co.uk, call 0333 772 4816 or write to Solar Haven Energy, 124 City Road, London EC1V 2NX.

What we do

Solar Haven Energy is a trading name of MBSA Ventures Ltd, registered in England and Wales (company no. 16371503), registered office 124 City Road, London EC1V 2NX. We help homeowners get quotes for solar panels and battery storage. Surveys and installations are carried out by MCS certified installers. Asking for a quote is free and you are under no obligation to go ahead.

Estimates and the savings calculator

Our savings calculator and any prices, savings or payback figures on this website are estimates, based on typical UK homes and energy prices. Your actual costs and savings depend on your home, roof, electricity use, tariff and future energy prices.

They are a guide only, not a quote or a promise. Your installer will give you a written quote after surveying your home.

Your quote and installation

Before you commit to anything, you will receive a written quote setting out the system, the price, the warranties and who your contract is with. Your installation is covered by the terms in that quote, not by these website terms.

If you agree to an installation at home or at a distance, such as by phone or online, you normally have 14 days to cancel under the Consumer Contracts Regulations. Your quote will explain how.

Finance

Finance is subject to status and affordability, and is provided by the lender, not by us. The lender will give you the full terms, including the APR and a representative example, before you sign.

Using this website

We work hard to keep the information on this website accurate and up to date, but we cannot guarantee it is always complete or current. Product details, prices and schemes such as the Smart Export Guarantee can change.

The content, photos and design of this website belong to us or are used with permission. You may view and share pages for personal use, but you may not copy them for commercial use without our permission.

Links to other websites, such as Trustpilot or manufacturers' sites, are for your information. We are not responsible for their content.

Our responsibility to you

Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by negligence, or for fraud. We are not responsible for losses caused by relying on the general information or estimates on this website.

Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.